PAINT
•What is the difference between latex- and oil-based paints?
Latex paints dry quickly, don’t yellow, and are extremely durable. They mix with water so they clean up with just soap and water. For most jobs, this is the best choice.

Oil (alkyd) paint penetrates wood better than latex paint and offers superior adhesion and stain resistance. Doors and windows won't stick after keeping them closed all winter. Many users prefer oil-based paint for trim, kitchens, and bathrooms. Think "scrubbable". Clean up is with solvent.

Note: You cannot paint latex, which is water-based, on top of oil-based paint without extra preparation or it will flake off in time. You can paint oil-based on top of latex.

•Do I need one coat or two?
Today's paints are better than ever and have excellent coverage. Generally-speaking, one coat is enough, however, there are times when you will need a second coat. When? You'll want two coats when painting on porous surfaces, when you're covering a darker color, and on high-traffic areas. Also, blue and yellow (except for pale pastels) are hard colors to cover up with just one coat.

•What paint finish is best for my project?
Flat finishes soften a room and help to hide surface blemishes. An excellent choice for adult bedrooms, formal dining room and living room, or ceilings.

Low-sheen finishes (also known as Satin or Eggshell) are easier to clean than flat finishes. It is an ideal choice for halls, trim, children's bedrooms, and family/rec rooms.

Semi-gloss finishes are the easiest to clean and are a good choice for kitchens, bathrooms, utility areas, doors, and trim. Glosses provide a smooth and shiny appearance.

Tip: The glossier the paint, the more durable and shiny it is. The flatter the paint, the more it softens flaws and reduces the reflection of light.

•Which paint brand should I choose?
A top-notch paint job requires quality paint. That's why PaintingNow.net offers only the best paints, allowing you to choose from three quality manufacturers:

Sherwin-Williams, a pioneer in the development of paint, produces top-quality paint products that are highly durable, long-lasting, and easy to apply. PaintingNow.net stocks their line of performance paints. They are an excellent all-around choice and offer a 12-year manufacturer guarantee.

Duron produces superior paints designed for jobs requiring outstanding quality and unparalleled performance. Duron paints deliver maximum durability, superior application, and value. A terrific choice for all your interior walls and ceilings!

Benjamin Moore has provided paints of highest quality and innovation since 1883. Formulated for use by the professional painter, Moorecraft latex is easy to apply, spatterproof, and produces minimal odor. It is a superior choice for use on a wide variety of surfaces. Benjamin Moore's oil-based paints are known for excellent leveling qualities and is a superb "problem-solver" coating.

GUARANTEE
•How does PaintingNow.net guarantee its work?
PaintingNow.net guarantees all work for a minimum of one full year. If you are not 100% satisfied, PaintingNow.net will provide an all-new paint crew to remedy the situation to your complete satisfaction.

For your further reassurance, PaintingNow.net is a member-in-good-standing of BBB-Online, a Better Business Bureau® Program for e-commerce. PaintingNow.net is also a member of Painting and Decorating Contractors of America (PDCA) and, therefore, must abide by their strict "Code of Ethics".

PAINTINGNOW.NET SERVICE
•What service can I expect from my PaintingNow.net crew?
Your 8-hour service (available for one or two days) includes two professionally-trained painters. Your painters will move your furniture as needed, cover and tape all areas to be protected, prepare and sand all surfaces, paint and trim, clean up thoroughly, and complete your BONUS fix-it services as time allows. Keep in mind that providing you with a top-quality paint job is our first priority. However, we are only too happy to complete as many items from your "Fix-it" list as we can!

•What supplies does PaintingNow.net come equipped with on my day of service?
Every PaintingNow.net truck is fully stocked with the following: standard painting equipment, ladders, a variety of materials including caulk, adhesives, and drywall compound, and tools. Extra white paints, primers, and finishing coats (polyurethane and stain) are on the truck and available for purchase if the needs arises.

CHANGES/CANCELLATIONS
•Can I change or cancel my order?
If necessary, you can reschedule or cancel your date of service online. You can also change your paint selections. However, it is important to note that all changes/cancellations must be made at least 72 hours prior to your scheduled date or you may be charged for all labor and paint ordered.

To make a change or to cancel, you'll need the confirmation number you received when placing your order online. Go to www.paintingnow.net and click on "Returning Customer" at the top of the page. Follow the directions given for order changes/cancellations.